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Exact Service Desk Consultant

As an Exact Service Desk Consultant, you’ll be a trusted partner to our clients.

With your knowledge and calm demeanor, you help them with their questions and challenges, ensuring that processes run smoothly and users have confidence in their solutions.

 

Your DNA Meets Our DNA

At Alistar, it’s all about progress—both human and technological. We connect people, data, and technology so we can work smarter together and look further ahead. We’re curious doers who aren’t afraid to explore, experiment, and grow. Because learning happens through doing, and mistakes are just part of the process. Our vision? Focused on the future. Our hearts? Close to one another. We dream big, but keep both feet on the ground. Here, you’ll have the freedom to challenge yourself, take the initiative, and help build something that makes a difference. Brave yourself for progress—together, we make growth truly human.

Our Exact team in the Netherlands helps organizations across a wide range of sectors—from healthcare and government to retail and manufacturing—make their processes smarter and more efficient with Exact. The team consists of 81 consultants based in Venendaal, Eemnes, and Delft, supported by project managers and technical specialists. Within the team, you’ll find a mix of specializations: from process and data expertise, technical implementations, and approval workflows, to purchase-to-pay and logistics processes. We share knowledge, challenge each other to discover what’s possible, and turn ideas into action right away.

 

From Challenge to Solution

  • You ask the right questions and analyze processes to quickly get to the heart of the problem

  • You provide first- and second-level support for functional, technical, and process-related questions

  • You identify areas for improvement and contribute to optimizations that make a real difference

  • You support key users, clearly explain solutions, and ensure that knowledge is embedded within the organization

  • You’ll work closely with colleagues and clients, maintain an overview, and ensure that solutions are practical and future-proof

 

What you can do makes all the difference

  • You have at least 2 years of experience as a support specialist in financial processes.

  • You see the bigger picture, understand complex processes, and translate questions into practical, sustainable solutions

  • You explain things clearly, build trust, and work with colleagues and customers in a respectful and transparent manner

  • You remain calm in challenging situations and guide customers step by step toward the best solution

  • You are open to learning, improving processes, and discovering new opportunities within Exact

  • You share knowledge, inspire colleagues, and contribute to our collective progress

 

Investing in you, investing in growth

At Alistar, it’s all about progress—for you, too. We want you to grow, feel good, and be proud of what you do. That’s why we offer benefits that really make a difference:

  • A competitive salary based on your experience, knowledge, and impact

  • Monthly net allowances for internet and cell service, so you're always well connected

  • A robust retirement plan, because your future matters just as much as the present

  • Work-from-home options and flexibility, for a healthy work-life balance

  • Generous paid time off and vacation pay, so you have time to relax and recharge

  • A motivating incentive plan that rewards you for your dedication and impact

  • We celebrate our successes together, big or small, because we make progress together, step by step

Alistar's Story

Progress is in our DNA. What began in 1999 as a small IT company has grown into a dynamic international organization with one ambitious goal: to help companies work smarter by connecting people, data, and technology. Over the years, we’ve grown, new companies have joined us, and technology has evolved at breakneck speed. But one thing has always remained the same: our DNA.

We’re curious doers. Challengers. Dreamers who actually make things happen. For us, technology isn’t just a buzzword—it’s a catalyst for progress for our clients, within our teams, and in our own operations. We think tech, but we speak human.

Today, as one Alistar, we continue to build toward our ambition: to become a leading, customer-driven IT solutions advisor in Western Europe. We’re doing this by pooling talent and expertise within our Business Units, investing heavily in knowledge, AI, and innovation, and structuring our organization so that small teams can achieve great results.

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Alistar careers

We’re a full-service technology partner in the making—let’s take a moment to catch our breath—that’s ready to shake up our industry. How? By keeping ourselves curious. By staying curious, coming up with creative solutions, and, above all, never stopping asking questions—like: “What if I want to know more about this job opening?” Well, then we’ll tell you everything you want to know.