{"id":54271,"date":"2026-05-08T11:08:18","date_gmt":"2026-05-08T09:08:18","guid":{"rendered":"https:\/\/alistar.net\/?post_type=faq&#038;p=54271"},"modified":"2026-06-30T09:55:43","modified_gmt":"2026-06-30T07:55:43","slug":"why-can-i-view-a-ticket-without-logging-in","status":"publish","type":"faq","link":"https:\/\/alistar.net\/en\/faq\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\/","title":{"rendered":"Why can I view a ticket without logging in?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">After creating a ticket, you will receive an email with a link to the ticket. You can view the ticket without logging in for up to 7 days; after that, the link will become inactive for users without login credentials, and you will need to log in to view the ticket.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can request login credentials by sending an email with your customer number and name to\u00a0<a href=\"mailto:support@alistar.net\">support@alistar.net<\/a>.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"tags":[],"faq-topic":[1178],"industrie-type":[],"interesses":[],"techologie":[616],"class_list":["post-54271","faq","type-faq","status-publish","hentry","faq-topic-support","techologie-exact-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Waarom kan ik een ticket inzien zonder in te loggen? - Alistar<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Waarom kan ik een ticket inzien zonder in te loggen? - Alistar\" \/>\n<meta property=\"og:description\" content=\"Na het aanmaken van een ticket ontvang je een e-mail met een link naar het ticket. Deze kun je zonder inloggegevens tot 7 dagen bekijken, daarna wordt de link inactief voor gebruikers zonder inloggegevens en dien je in te loggen om het ticket te bekijken.&nbsp; Inloggegevens kun je aanvragen door een mail te sturen met [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/alistar.net\/en\/faq\/why-can-i-view-a-ticket-without-logging-in\/\" \/>\n<meta property=\"og:site_name\" content=\"Alistar\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-30T07:55:43+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/faq\\\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\\\/\",\"url\":\"https:\\\/\\\/alistar.net\\\/en\\\/faq\\\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\\\/\",\"name\":\"Waarom kan ik een ticket inzien zonder in te loggen? - Alistar\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/#website\"},\"datePublished\":\"2026-05-08T09:08:18+00:00\",\"dateModified\":\"2026-06-30T07:55:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/faq\\\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/alistar.net\\\/en\\\/faq\\\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/faq\\\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/alistar.net\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\\\/\\\/alistar.net\\\/faq-topic\\\/support\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Waarom kan ik een ticket inzien zonder in te loggen?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/alistar.net\\\/en\\\/\",\"name\":\"Alistar\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/alistar.net\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/#organization\",\"name\":\"Alistar\",\"url\":\"https:\\\/\\\/alistar.net\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/alistar.net\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/favicon-new.svg\",\"contentUrl\":\"https:\\\/\\\/alistar.net\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/favicon-new.svg\",\"width\":260,\"height\":260,\"caption\":\"Alistar\"},\"image\":{\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/alistar\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why can I view a ticket without logging in? - Alistar","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"en_US","og_type":"article","og_title":"Waarom kan ik een ticket inzien zonder in te loggen? - Alistar","og_description":"Na het aanmaken van een ticket ontvang je een e-mail met een link naar het ticket. Deze kun je zonder inloggegevens tot 7 dagen bekijken, daarna wordt de link inactief voor gebruikers zonder inloggegevens en dien je in te loggen om het ticket te bekijken.&nbsp; Inloggegevens kun je aanvragen door een mail te sturen met [&hellip;]","og_url":"https:\/\/alistar.net\/en\/faq\/why-can-i-view-a-ticket-without-logging-in\/","og_site_name":"Alistar","article_modified_time":"2026-06-30T07:55:43+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/alistar.net\/en\/faq\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\/","url":"https:\/\/alistar.net\/en\/faq\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\/","name":"Why can I view a ticket without logging in? - Alistar","isPartOf":{"@id":"https:\/\/alistar.net\/en\/#website"},"datePublished":"2026-05-08T09:08:18+00:00","dateModified":"2026-06-30T07:55:43+00:00","breadcrumb":{"@id":"https:\/\/alistar.net\/en\/faq\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/alistar.net\/en\/faq\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/alistar.net\/en\/faq\/waarom-kan-ik-een-ticket-inzien-zonder-in-te-loggen\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/alistar.net\/"},{"@type":"ListItem","position":2,"name":"Support","item":"https:\/\/alistar.net\/faq-topic\/support\/"},{"@type":"ListItem","position":3,"name":"Waarom kan ik een ticket inzien zonder in te loggen?"}]},{"@type":"WebSite","@id":"https:\/\/alistar.net\/en\/#website","url":"https:\/\/alistar.net\/en\/","name":"Alistar","description":"","publisher":{"@id":"https:\/\/alistar.net\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/alistar.net\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/alistar.net\/en\/#organization","name":"Alistar","url":"https:\/\/alistar.net\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/alistar.net\/en\/#\/schema\/logo\/image\/","url":"https:\/\/alistar.net\/wp-content\/uploads\/2025\/07\/favicon-new.svg","contentUrl":"https:\/\/alistar.net\/wp-content\/uploads\/2025\/07\/favicon-new.svg","width":260,"height":260,"caption":"Alistar"},"image":{"@id":"https:\/\/alistar.net\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/alistar\/"]}]}},"_links":{"self":[{"href":"https:\/\/alistar.net\/en\/wp-json\/wp\/v2\/faq\/54271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alistar.net\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/alistar.net\/en\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/alistar.net\/en\/wp-json\/wp\/v2\/media?parent=54271"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alistar.net\/en\/wp-json\/wp\/v2\/tags?post=54271"},{"taxonomy":"faq-topic","embeddable":true,"href":"https:\/\/alistar.net\/en\/wp-json\/wp\/v2\/faq-topic?post=54271"},{"taxonomy":"industrie-type","embeddable":true,"href":"https:\/\/alistar.net\/en\/wp-json\/wp\/v2\/industrie-type?post=54271"},{"taxonomy":"interesses","embeddable":true,"href":"https:\/\/alistar.net\/en\/wp-json\/wp\/v2\/interesses?post=54271"},{"taxonomy":"techologie","embeddable":true,"href":"https:\/\/alistar.net\/en\/wp-json\/wp\/v2\/techologie?post=54271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}