{"id":57051,"date":"2026-05-18T14:20:09","date_gmt":"2026-05-18T12:20:09","guid":{"rendered":"https:\/\/alistar.net\/?post_type=faq&#038;p=57051"},"modified":"2026-06-30T14:05:58","modified_gmt":"2026-06-30T12:05:58","slug":"how-can-i-schedule-a-service-appointment-online","status":"publish","type":"faq","link":"https:\/\/alistar.net\/en\/faq\/hoe-kan-ik-digitaal-een-service-afspraak-inplannen\/","title":{"rendered":"How can I schedule a service appointment online?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">With Portal Builder, you can easily let your customers or business contacts schedule a service appointment online with, for example, a staff member or technician. We\u2019ve explained how it works below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your customer wants to schedule a service appointment online with one of your employees and fills out a form on your website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the web form, your customer can specify the desired date, time, and location. They can also indicate a preference for a specific staff member.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After filling out the form, a workflow is initiated within <a href=\"https:\/\/alistar.net\/en\/exact\/exact-globe\/\" target=\"_blank\" rel=\"noreferrer noopener\">Exact Globe<\/a> or <a href=\"https:\/\/alistar.net\/en\/exact\/exact-synergy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Exact Synergy<\/a> and the Planning Department receives the request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An appointment is then scheduled, and your customer is notified by email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your customer would like to change the service appointment online, they can do so by filling out a web form.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer can view the entire correspondence between your employee and your customer. This immediately reduces the pressure on your customer service team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Would you also like to give your clients the option to schedule digital service appointments?<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/alistar.net\/en\/contact\/\">Contact us&nbsp;<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"tags":[1182,1035,1052],"faq-topic":[1179],"industrie-type":[],"interesses":[],"techologie":[616],"class_list":["post-57051","faq","type-faq","status-publish","hentry","tag-exact-globe-2","tag-exact-portal-builder","tag-exact-synergy","faq-topic-uitdagingen","techologie-exact-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hoe kan ik digitaal een service afspraak inplannen? - Alistar<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hoe kan ik digitaal een service afspraak inplannen? - Alistar\" \/>\n<meta property=\"og:description\" content=\"Met Portal Builder kunt u uw klanten of relaties eenvoudig digitaal een serviceafspraak laten inplannen met bijvoorbeeld een medewerker of monteur. Hoe dat werkt, hebben we hieronder uitgelegd. Uw klant wil digitaal een serviceafspraak inplannen met een van uw medewerkers en vult op uw website een formulier in. 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