{"id":13918,"date":"2022-07-06T13:51:00","date_gmt":"2022-07-06T11:51:00","guid":{"rendered":"https:\/\/alistar.net\/?p=13918"},"modified":"2026-02-04T15:50:57","modified_gmt":"2026-02-04T14:50:57","slug":"microsoft-dynamics-365-and-microsoft-dynamics-nav-faq-frequently-asked-questions","status":"publish","type":"post","link":"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\/","title":{"rendered":"Microsoft Dynamics 365 and Microsoft Dynamics NAV | FAQ | Frequently Asked Questions"},"content":{"rendered":"<p class=\"wp-block-paragraph\">If <strong>Microsoft Dynamics Partner for Business Applications<\/strong> We're excited about the latest business software, Microsoft Dynamics 365.  In this blog post, we'll briefly explain how Dynamics 365 compares to <a href=\"https:\/\/alistar.net\/en\/erp\/technology\/microsoft-dynamics-365-business-central\/\">Microsoft Dynamics NAV<\/a> for the Belgian <a href=\"https:\/\/alistar.net\/en\/erp\/solutions\/\">ERP market<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: What is Microsoft Dynamics 365?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dynamics 365 is Microsoft\u2019s new cloud-based business software and includes both CRM and <a href=\"https:\/\/alistar.net\/en\/erp\/solutions\/\">ERP<\/a>-options. Instead of a single large application, it consists of several apps built on the same data model and therefore capable of integrating very closely with one another:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dynamics 365 for Sales<\/li>\n\n\n\n<li>Dynamics 365 for Marketing<\/li>\n\n\n\n<li>Dynamics 365 for Customer Service<\/li>\n\n\n\n<li>Dynamics 365 for Project Service Automation<\/li>\n\n\n\n<li>Dynamics 365 for Field Service<\/li>\n\n\n\n<li>Dynamics 365 for Operations<\/li>\n\n\n\n<li>Dynamics 365 for Financials (not yet available in Belgium)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/alistar.net\/en\/erp\/technology\/microsoft-dynamics-365-business-central\/\">Dynamics 365<\/a> It replaces Dynamics CRM and is the successor to Dynamics AX, which will now be known as Dynamics 365 for Operations. With this approach, Microsoft aims to help everyone become more productive and successful in their jobs, enabling companies to effectively navigate digital transformation, according to <a href=\"https:\/\/www.linkedin.com\/pulse\/reinventing-business-processes-satya-nadella\">CEO Satya Nadella on LinkedIn<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: Is Dynamics 365 for large or small businesses?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Both.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Voor grote bedrijven (%20250 medewerkers) bundelt Microsoft volgende apps in de <strong>Dynamics 365 Enterprise Edition<\/strong>: Sales, Marketing, Customer Service, Field Service, Project Service Automation &amp; Operations.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For smaller businesses (fewer than 250 employees), Microsoft offers the following apps in the <strong>Dynamics 365 Business Edition<\/strong>: Sales, Marketing, Customer Service &amp; Financials. This \u2018Business Edition\u2019 is not yet available in Belgium.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a business, you can choose which apps to enable in your bundle or edition.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: Will Microsoft Dynamics NAV be replaced by Dynamics 365?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/alistar.net\/en\/erp\/technology\/microsoft-dynamics-365-business-central\/\">Microsoft Dynamics NAV<\/a> remains separate <a href=\"https:\/\/alistar.net\/en\/erp\/solutions\/\">ERP system<\/a> focuses on medium-sized businesses and has its own vision for the future and product roadmap that looks several years ahead. <a href=\"https:\/\/alistar.net\/en\/erp\/technology\/microsoft-dynamics-365-navision\/\">Dynamics NAV<\/a> can be integrated with Dynamics 365.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Dynamics 365 for Financials app from the Dynamics 365 suite is loosely based on <a href=\"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-nav-2013-vs-microsoft-dynamics-ax-2012\/\">Dynamics NAV Navision<\/a> but contains less detailed <a href=\"https:\/\/alistar.net\/en\/erp\/solutions\/\">ERP functionality<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We'd be happy to work with you to determine your needs and identify the right solution (Dynamics 365 or <a href=\"https:\/\/alistar.net\/en\/erp\/technology\/microsoft-dynamics-365-business-central\/\">NAV<\/a>) is the best fit for your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: If I choose Dynamics NAV today, can I integrate it with Dynamics 365 or switch to it later?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/alistar.net\/en\/erp\/technology\/microsoft-dynamics-365-business-central\/\">Dynamics NAV 2017<\/a> offers integration capabilities with Dynamics 365 (as it previously did for Dynamics CRM), and Microsoft provides options for converting your NAV licenses to Dynamics 365 licenses. Microsoft reviews these on a case-by-case basis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: Can you customize Dynamics 365?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You cannot customize the standard Dynamics 365 apps. These Dynamics 365 apps are hosted in the cloud and are automatically updated by Microsoft. However, you can add additional functionality using apps from the AppSource store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, there are a number of Microsoft apps available that integrate deeply with Dynamics 365\u2014such as Power BI, Office 365, PowerApps, and Microsoft Flow\u2014so you can work with your data in Dynamics 365 however you want. Many of these apps\u2014such as Power BI, PowerApps, etc.\u2014can also be used for <a href=\"https:\/\/alistar.net\/en\/erp\/technology\/microsoft-dynamics-365-business-central\/\">Dynamics NAV 2017<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: How much does Dynamics 365 cost?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can find the Microsoft Dynamics 365 licensing prices here: <a href=\"https:\/\/www.microsoft.com\/nl-be\/dynamics365\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.microsoft.com\/nl-be\/dynamics365\/pricing<\/a>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Configuring, setting parameters, importing your data, training your employees, etc., is still handled by a partner and is not included in the license fees listed above.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: I want to optimize my business with Dynamics, but I'm not sure where to start.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We hebben met onze 30%20 jaar ervaring heel wat kennis rond de Dynamics-producten opgedaan. Daarnaast kennen we zo wat alle Dynamics-partners in Belgi\u00eb. Neem even <a href=\"https:\/\/alistar.net\/en\/contact\/\">Contact Us<\/a> Sign up, and we'll be happy to help you get started.<\/p>","protected":false},"excerpt":{"rendered":"<p>Als Microsoft Dynamics Partner for Business Applications zijn we enthousiast over de nieuwste bedrijfssoftware Microsoft Dynamics 365. \u00a0In deze blogpost verduidelijken we even hoe Dynamics 365 zich verhoudt tot Microsoft Dynamics NAV voor de Belgische ERP-markt. Q: Wat is Microsoft Dynamics 365? Dynamics 365 is Microsoft\u2019s nieuwe bedrijfssoftware in de cloud en bevat zowel CRM- [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":11029,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[27],"tags":[147,538,161,540],"industrie-type":[],"interesses":[],"techologie":[],"alistar_language":[],"class_list":["post-13918","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-nl","tag-dynamics-365-business-central","tag-dynamics-nav","tag-erp","tag-navision"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft Dynamics 365 en Microsoft Dynamics NAV | FAQ | veelgestelde vragen - Alistar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-365-and-microsoft-dynamics-nav-faq-frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Dynamics 365 en Microsoft Dynamics NAV | FAQ | veelgestelde vragen - Alistar\" \/>\n<meta property=\"og:description\" content=\"Als Microsoft Dynamics Partner for Business Applications zijn we enthousiast over de nieuwste bedrijfssoftware Microsoft Dynamics 365. \u00a0In deze blogpost verduidelijken we even hoe Dynamics 365 zich verhoudt tot Microsoft Dynamics NAV voor de Belgische ERP-markt. Q: Wat is Microsoft Dynamics 365? Dynamics 365 is Microsoft\u2019s nieuwe bedrijfssoftware in de cloud en bevat zowel CRM- [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-365-and-microsoft-dynamics-nav-faq-frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Alistar\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-06T11:51:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-04T14:50:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/alistar.net\/wp-content\/uploads\/2025\/06\/Business-Central-overzicht.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kimberley Van Durme\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kimberley Van Durme\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/blog\\\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/blog\\\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\\\/\"},\"author\":{\"name\":\"Kimberley Van Durme\",\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/#\\\/schema\\\/person\\\/60547afe404a36a894ee1f02737089b4\"},\"headline\":\"Microsoft Dynamics 365 en Microsoft Dynamics NAV | FAQ | veelgestelde vragen\",\"datePublished\":\"2022-07-06T11:51:00+00:00\",\"dateModified\":\"2026-02-04T14:50:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/blog\\\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\\\/\"},\"wordCount\":582,\"publisher\":{\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/blog\\\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/alistar.net\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Business-Central-overzicht.webp\",\"keywords\":[\"Dynamics 365 Business Central\",\"Dynamics NAV\",\"ERP\",\"Navision\"],\"articleSection\":[\"Blog NL\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/alistar.net\\\/en\\\/blog\\\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\\\/\",\"url\":\"https:\\\/\\\/alistar.net\\\/en\\\/blog\\\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\\\/\",\"name\":\"Microsoft Dynamics 365 en Microsoft Dynamics NAV | FAQ | veelgestelde vragen - 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Q: Wat is Microsoft Dynamics 365? Dynamics 365 is Microsoft\u2019s nieuwe bedrijfssoftware in de cloud en bevat zowel CRM- [&hellip;]","og_url":"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-365-and-microsoft-dynamics-nav-faq-frequently-asked-questions\/","og_site_name":"Alistar","article_published_time":"2022-07-06T11:51:00+00:00","article_modified_time":"2026-02-04T14:50:57+00:00","og_image":[{"width":1600,"height":1440,"url":"https:\/\/alistar.net\/wp-content\/uploads\/2025\/06\/Business-Central-overzicht.jpg","type":"image\/jpeg"}],"author":"Kimberley Van Durme","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kimberley Van Durme","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\/#article","isPartOf":{"@id":"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\/"},"author":{"name":"Kimberley Van Durme","@id":"https:\/\/alistar.net\/en\/#\/schema\/person\/60547afe404a36a894ee1f02737089b4"},"headline":"Microsoft Dynamics 365 en Microsoft Dynamics NAV | FAQ | veelgestelde vragen","datePublished":"2022-07-06T11:51:00+00:00","dateModified":"2026-02-04T14:50:57+00:00","mainEntityOfPage":{"@id":"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\/"},"wordCount":582,"publisher":{"@id":"https:\/\/alistar.net\/en\/#organization"},"image":{"@id":"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\/#primaryimage"},"thumbnailUrl":"https:\/\/alistar.net\/wp-content\/uploads\/2025\/06\/Business-Central-overzicht.webp","keywords":["Dynamics 365 Business Central","Dynamics NAV","ERP","Navision"],"articleSection":["Blog NL"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\/","url":"https:\/\/alistar.net\/en\/blog\/microsoft-dynamics-365-en-microsoft-dynamics-nav-faq-veelgestelde-vragen\/","name":"Microsoft Dynamics 365 and Microsoft Dynamics NAV | FAQ | Frequently Asked Questions - 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