{"id":18079,"date":"2020-01-10T00:00:00","date_gmt":"2020-01-09T23:00:00","guid":{"rendered":"https:\/\/alistar.net\/?p=18079"},"modified":"2026-10-02T16:51:16","modified_gmt":"2026-10-02T14:51:16","slug":"what-is-the-microsoft-dynamics-365-app-for-outlook","status":"publish","type":"post","link":"https:\/\/alistar.net\/en\/blog\/wat-is-de-microsoft-dynamics-365-app-voor-outlook\/","title":{"rendered":"What is the Microsoft Dynamics 365 App for Outlook?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">With the specific <strong>Dynamics 365 App for Outlook <\/strong>You can <a href=\"https:\/\/alistar.net\/en\/microsoft-dynamics-365\/\">Dynamics 365 <\/a>Use it with Outlook on your desktop, on the web, or on a tablet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View information about contacts and potential customers from Dynamics 365 while you work in Outlook. For example, when you open an email message, meeting, or appointment, you'll see related phone numbers, the company name, previous and upcoming activities, and recent records from Dynamics 365.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Link emails, meetings, and appointments to a Dynamics 365 record with a single click. This allows you to link an email to a specific account, sales opportunity, or request. The Dynamics 365 App for Outlook also supports custom entities.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open Dynamics 365 records directly from an Outlook email to find or add more detailed information.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add an activity for a phone call, task, or appointment to Dynamics 365 from the app.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create new Dynamics 365 records for each entity (record type).<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add email templates, knowledge base articles, and sales documentation when you compose an email or schedule an appointment.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Track Outlook contacts and emails in Microsoft Dynamics 365.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You can see exactly how it works in the video below.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Microsoft Dynamics 365 App for Outlook\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/ZT32R-mIp5c?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">5 Major Benefits at a Glance<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Dynamics 365 App for Outlook is based on the <strong>Unified Interface<\/strong> that uses responsive web design principles and adapts flexibly to browsers, devices, and screen sizes. This ensures a consistent user experience on the desktop, in the web interface, and on mobile devices.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Supports general searches or multi-entity searches.<\/strong> With a general search, you can search for a keyword across multiple entities at once. The general search uses the Quick Search view for various entities to find records.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can use Dynamics 365 forms and dashboards to <strong>mobile<\/strong> view and edit, <strong>with the same look and feel as on a desktop or via the web. <\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Supports the use of Dynamics 365 Insights and the Dynamics Assistant<\/strong>. This displays so-called action cards, sorted by priority. For example, an action card that reminds you of a task, or one that alerts you when a sales opportunity is nearing its closing date.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You don't need to install Outlook software, because the app is assigned through the Dynamics 365 admin settings. The centralized configuration ensures that users can be easily assigned to the app.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>The Dynamics 365 app for Outlook integrates CRM directly into your inbox. This lets you work faster, keep customer information up to date, and combine your communications with sales insights.<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[27],"tags":[564],"industrie-type":[],"interesses":[],"techologie":[],"alistar_language":[],"class_list":["post-18079","post","type-post","status-publish","format-standard","hentry","category-blog-nl","tag-net-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Wat is de Microsoft Dynamics 365 App voor Outlook? - Net IT CRM Blog<\/title>\n<meta name=\"description\" content=\"Wat is Microsoft Dynamics 365 App voor Outlook? Wat kan u met deze app doen? Wat is het verschil met Dynamics 365 voor Outlook (add-in)?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alistar.net\/en\/blog\/what-is-the-microsoft-dynamics-365-app-for-outlook\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wat is de Microsoft Dynamics 365 App voor Outlook? - Net IT CRM Blog\" \/>\n<meta property=\"og:description\" content=\"Wat is Microsoft Dynamics 365 App voor Outlook? Wat kan u met deze app doen? 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