{"id":18653,"date":"2018-05-17T00:00:00","date_gmt":"2018-05-16T22:00:00","guid":{"rendered":"https:\/\/alistar.net\/?p=18653"},"modified":"2026-01-14T10:13:11","modified_gmt":"2026-01-14T09:13:11","slug":"tip-track-emails-appointments-and-tasks-in-dynamics-365-using-outlook-categories","status":"publish","type":"post","link":"https:\/\/alistar.net\/en\/blog\/tip-e-mails-afspraken-en-taken-bijhouden-in-dynamics-365-via-outlook-categorie\/","title":{"rendered":"Tip: Keep track of emails, appointments, and tasks in Dynamics 365 using Outlook categories"},"content":{"rendered":"<p class=\"wp-block-paragraph\">In <a href=\"https:\/\/alistar.net\/en\/microsoft-dynamics-365\/\">Microsoft Dynamics 365<\/a> You can keep track of emails, appointments, and tasks from Outlook via a <strong>specific<\/strong>\u00a0<strong>Outlook category, \u201c<em>Tracked to Dynamics 365<\/em>\u201d<\/strong> called.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You know what I'm talking about\u2014the (color) categories you can assign to emails, appointments, and tasks in Microsoft Outlook to make them easier to identify and group.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/alistar.net\/wp-content\/uploads\/2025\/07\/NetIT-CRM-Blog-screenshot-Outlook-categorie.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You can now also <strong>category <em>Tracked to Dynamics 365<\/em>&nbsp;Have it activated and paired<\/strong> <strong>to an email, appointment, or task<\/strong>. These are then stored in Microsoft Dynamics 365. This ensures that you <strong>can quickly see which emails, appointments, and tasks are already tracked in your CRM and which are not<\/strong>. You can then open the Dynamics 365 Outlook app to view more information about a specific email or appointment.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/alistar.net\/wp-content\/uploads\/2025\/07\/Net-IT-CRM-Blog-e-mails-afspraken-en-taken-bijhouden-in-Dynamics-365-via-nieuwe-Outlook-categorie.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Also, the <em>Tracked to Dynamics 365<\/em>-category that a colleague has access to your mailbox and the necessary permissions in Dynamics 365; <strong>You can \u2018track\u2019 emails, appointments, and tasks under your name in Dynamics 365<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/alistar.net\/wp-content\/uploads\/2025\/07\/Net-IT-CRM-Blog-screenshot-02-tracked-to-dynamics-365.webp\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Another advantage is that you&nbsp;<strong>multiple emails at the same time (in bulk)<\/strong> can select and track in Microsoft Dynamics 365.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/alistar.net\/wp-content\/uploads\/2025\/07\/Net-IT-CRM-Blog-screenshot-03-tracked-to-dynamics-365.webp\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How the <em>Tracked to Dynamics 365<\/em>- Activate category?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <em>Tracked to Dynamics 365<\/em>- This category is based on server synchronization, in which the email system is synchronized with Dynamics 365. The new Outlook category is currently available in Dynamics 365 (online) version 8.2 and later.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you<em> Tracked to Dynamics 36<\/em>If you want to use the 5-category system, then you must <strong>the system administrator<\/strong> In your Dynamics 365 environment, enable this using a <strong>OrgDBOrgSetting<\/strong>. <a href=\"https:\/\/alistar.net\/en\/contact\/\">Please contact us for more information.<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>In Microsoft Dynamics 365 kan u e-mails, afspraken en taken uit Outlook bijhouden via een specifieke\u00a0Outlook-categorie, \u201cTracked to Dynamics 365\u201d genaamd. U kent ze wel, de (kleur)categorie\u00ebn die u kan toewijzen aan e-mails, afspraken en taken in Microsoft Outlook om ze gemakkelijker te herkennen en te groeperen. U kan nu ook&nbsp;de categorie Tracked to Dynamics [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":18659,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[27],"tags":[233,818,153,225,564],"industrie-type":[],"interesses":[],"techologie":[],"alistar_language":[],"class_list":["post-18653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-nl","tag-crm","tag-dynamics-365-ce","tag-modern-work","tag-modern-work-applications","tag-net-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tip: e-mails, afspraken en taken bijhouden in Dynamics 365 via nieuwe Outlook-categorie - Net IT CRM Blog<\/title>\n<meta name=\"description\" content=\"In Microsoft Dynamics 365 kan u e-mails, afspraken en 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