{"id":47164,"date":"2021-07-15T10:56:00","date_gmt":"2021-07-15T08:56:00","guid":{"rendered":"https:\/\/alistar.net\/?p=47164"},"modified":"2026-10-02T15:37:05","modified_gmt":"2026-10-02T13:37:05","slug":"gservice-flexibility-from-a-standard-package","status":"publish","type":"post","link":"https:\/\/alistar.net\/en\/blog\/gservice-flexibiliteit-vanuit-een-standaardpakket\/","title":{"rendered":"Gservice: Flexibility from a Standard Package"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.coolandcomfort.be\/nl\/magazine\/nu\" target=\"_blank\" rel=\"noreferrer noopener\"><em><strong>Cool &amp; Comfort \u2013 July 2021<\/strong><\/em><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As an installation company, how do you make the best possible use of your people and resources? How do you reduce your operating costs by improving efficiency in sales, scheduling, invoicing, inventory management, cost analysis, etc.? The answer is simple: business software designed with the specific needs of refrigeration installation companies in mind. Alistar has taken this message to heart and configures its software to fit the operations of the installation company, connecting all applications together. A key advantage is that this is done on a Microsoft platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A conversation with Lieven Tuytschaever Alistar about&nbsp;<strong><a href=\"https:\/\/alistar.net\/en\/erp\/gservice\/\" type=\"oplossing\" id=\"35700\">Gservice<\/a><\/strong>, a turnkey solution developed in collaboration with dozens of installation companies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe strive to develop a customer-specific solution based on our comprehensive standard package,\u201d says Lieven Tuytschaever, Account Executive at Alistar. \u201cWhen designing our solution, we work with the customer to identify the best alternatives for achieving the ultimate goal. We try to avoid customization as much as possible, but it\u2019s still an option. This allows us to strive for the most ideal solution for the customer. To do this, we can rely on 100 employees spread across two offices (Oevel and Ghent). In addition, we are a Microsoft Gold Partner, and Alistar has the largest Dynamics installed base in Belgium.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe Microsoft platform is open to improvements and enhancements from Microsoft partners. Add-ons for document scanning and handling, a graphical planning board, mobile field service, warehouse management, reporting, and dashboards\u2014among other features\u2014continuously expand the platform\u2019s capabilities, enabling us to offer our customers an ever-better total solution based on the catalog of standard components.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">With the latest version of Microsoft Dynamics 365 Business Central as the ERP system, any customizations will also be housed in a separate app, making upgrades much simpler and, above all, more cost-effective.<\/p>\n<cite>Lieven Tuytschaever Alistar<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Continuity<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cDo you know what often goes wrong at installation companies or smaller software firms? Only one person has the expertise to modify the software that\u2019s been developed. If that person leaves\u2014for example, by retiring, taking a long-term leave of absence due to illness, or, in the worst-case scenario, moving to a competitor\u2014then there\u2019s no one left in the company who can modify or expand the software. Then you\u2019ve got a big problem. You\u2019ll never have to deal with something like that with us, because the Gservice solution is always developed by a team that combines expertise and continuity.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cGservice is Alistar\u2019s integrated, end-to-end solution for installation companies, designed to manage and track projects. A single software system that provides a comprehensive approach across the various areas of business automation.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">This makes Gservice the ideal solution for installation companies and project- and service-oriented organizations that want to automate their processes. The foundation of Alistar\u2019s integrated software system is the 4D Solution Concept, a comprehensive approach combining ERP (more efficient business processes), CRM (balanced customer relationships), BI (maximum business insight through automated reporting), and ECM (streamlined document management).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lieven Tuytschaever cites a number of examples:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u2018Many of the companies we work for have experienced rapid growth in recent years and are evolving from sole proprietorships into medium-sized HVAC specialists. To manage this rapid growth effectively, these types of companies need to be able to rely on business software to professionalize their processes, increase efficiency, and improve internal collaboration.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIn addition, a standard workflow must be established\u2014from quotation to final invoicing\u2014that all teams must follow. Choosing Microsoft Dynamics, in combination with Alistar\u2019s Gservice, is a wise move in this regard. Experience in the HVAC and installation sector is of paramount importance here. Moreover, if this experience is lacking, a software integrator will immediately be found wanting. In Gservice, most business processes for the HVAC sector are already built in, which can only benefit the final implementation.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cDrawing on our expertise and experience, we devote a great deal of time to mapping out the internal operations of the installation company. \u201cThis is the first important step that lays the foundation for everything that follows.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cBut this is also an important process for the customer, because it requires them to scrutinize their operations, simplify them, and standardize them. The result is a more transparent and organized operation.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Standardization<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks to this standardization, it is possible to initiate and complete the entire process\u2014from estimation to final invoicing\u2014in Gservice. All users across the various teams (estimating, sales, operations, after-sales service, and finance) can track this workflow in the system. Because all processes follow a fixed template, the margin of error is drastically reduced, and despite potential growth, the number of back-office staff can often remain the same, even as the number of technicians increases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cProject and service management have been thoroughly developed in our Gservice solution and for our customers,\u201d concludes Lieven Tuytschaever.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cOur consultants have years of experience in supporting these types of companies and setting up project and service management within Microsoft Dynamics. Streamlining the complex processes of installation companies is our specialty. Our consultants\u201d expertise plays a major role in the success of such projects.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Cool &amp; Comfort \u2013 juli 2021 Hoe zet je als installatiebedrijf je mensen en middelen zo optimaal mogelijk in? Hoe verlaag je je bedrijfskosten door een verhoogde effici\u00ebntie bij verkoop, planning, facturatie, stockbeheer, nacalculatie, enz.? Het antwoord is simpel: bedrijfssoftware die is ontworpen met oog voor de specifieke behoeften van koeltechnische installatiebedrijven. Alistar heeft de [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":47166,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[27],"tags":[147,161,686,811],"industrie-type":[1086],"interesses":[],"techologie":[],"alistar_language":[],"class_list":["post-47164","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-nl","tag-dynamics-365-business-central","tag-erp","tag-gmi-group","tag-gservice","industrie-type-service-en-installatietechniek"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gservice: flexibiliteit vanuit een standaardpakket - Alistar<\/title>\n<meta name=\"description\" content=\"GService combineert flexibiliteit met de kracht van een standaardpakket voor servicebeheer. 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