Innovating Together with Exact
For Zwibo, it is important to work with a partner who contributes ideas and offers advice on the steps to take. In the video below, Tim Kraan, Account Manager at Alistar, speaks with Durk van de Haar about the collaboration.
A powerful Exact environment
Zwibo initially worked with a smaller Exact partner that was unable to keep pace with the ambitious growth the company was experiencing. The need for process optimization, expansion of the WMS, and implementation of HR functionalities called for a partner that could engage strategically. Since 2023, Zwibo has therefore adopted a new approach, resulting in a robust, future-proof Exact environment.
“Working with Alistar feels familiar and professional thanks to their diverse areas of expertise.”
Durk van de Haar
Laying the Foundation with WMS and Process Optimization
The collaboration began with a thorough assessment of the existing environment, focusing on wholesale processes and the applications in use. Based on this analysis, optimizations were implemented at the order level and in inventory management, and WMS1 was set up. This immediately gave Zwibo better insight into incoming and outgoing goods flows.
Sumatra was implemented to provide better control over inventory and current orders. The sales team actively uses this reporting structure to provide customers with accurate information. In addition, Orbis was used to automate communication with customers, such as notifications for backorders and automatic invoicing based on status changes.
The payment module ensures that payment fees processed through the online store are correctly recorded in the accounting system. And with Scan Sys, the approval process for incoming invoices—including invoices for goods—is fully digitized.
Web Store Connector and Further Automation
In 2024, the existing Xcore integration was replaced by our Alistar Webshop Connector, which handles discounts and data exchange more effectively. In the video below, Tim Kraan, Senior Account Manager, explains how this works:
Strategic IT Management
Tim Kraan, Account Manager at Alistar, therefore encourages companies to embrace the limitless possibilities of the cloud. “At Alistar, you have a single point of contact for both your Exact products and your IT landscape. The team at Zwibo knows all about that. We also act as a strategic partner to help you anticipate future challenges early on. We call this strategic IT management, where we work together to map out a roadmap and identify the processes needed to achieve your goals. Because the great thing about IT is that it’s never ‘finished.’ Just when you think you’re all set, new legislation or technology comes along that you have to anticipate. It’s a process of continuous improvement.”
About Zwibo
Since 1979, Zwibo has been a leading manufacturer, importer, and wholesaler of darts equipment, offering a selection of more than 5,000 products from top brands in the darts world. From their location in ’s-Gravenzande, they supply both specialty (online) dart shops and large sports and outdoor retailers both domestically and internationally. Zwibo is known for its large inventory, fast delivery, and customer-focused service, making it the go-to one-stop-shop for every darts retailer in Europe.
Would you like to join Zwibo in integrating logistics and e-commerce and further automating these processes?
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