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Comsenso

Comsenso is a company that specializes in providing solutions for data communication and security issues to international companies. The company offers a range of products and services in the areas of networking, security, application hosting, and consulting. “The expertise and common sense of our employees play an important role in this,” says Theo Jekel, co-owner of Comsenso. “And that knowledge and information must be shared with one another. That’s what makes us strong as a company.”

For its accounting, balance sheets, and financial records, Comsenso chose Exact Globe. “We were immediately satisfied with that—it went smoothly right from the start,” said Marco Pijper, who is responsible for implementing Exact products at Comsenso. The implementation was carried out in collaboration with Alistar Business Solutions, Comsenso’s reseller. Over the course of several years, Comsenso’s customer base grew significantly, and eventually this called for a different way of working.

Exact Globe and Exact Synergy integrate seamlessly—a perfect match!

Marco Pijper

Immediately satisfied

Pijper: “Every week, we spent an endless amount of time gathering information about customers. Since everyone here had a piece of that information, we had to piece it together from all over the place. We didn’t have a shared view of the agreements made with a customer because that information couldn’t be stored centrally and therefore couldn’t be shared.”.

”We wanted to change that, so we looked for a system that could help us do so.” Comsenso didn’t want a custom solution, but rather a standard package with a certain degree of flexibility, because that’s simply much cheaper. Alistar helped Comsenso make their decision and then ensured that everything went smoothly during the implementation. They chose Exact Synergy, partly due to the positive experience with Exact Globe.

“Now, the project records show what has been agreed upon with a client. A client signs a multi-year contract with us. In that case, it’s incredibly important that those agreements are properly documented and accessible to everyone, anytime and anywhere. Because Exact Globe and Exact Synergy ”Since they're linked, we now automatically get a weekly overview of our cash flow. That gives us a lot of peace of mind.“ Pijper, laughing: “ Exact Globe and Exact Synergy ”We communicate well with each other—you could call it a perfect marriage."

Previous situation

Before Comsenso Exact Synergy Before the system was implemented, there was no central database, and Comsenso employees each had their own way of recording information. The various sources were not linked to one another, which meant that information could not be shared.

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