Delivering a consistent customer experience starts with efficiently centralizing and making data available.
The Webshop Connector, available for Magento, Shopware, WooCommerce, and PrestaShop, optimizes your business processes by enabling full synchronization between your Exact ERP and your online store.
Because data is synchronized between your e-commerce platform and your Exact ERP, you always have access to the correct data on any platform, which you can display to your customers as needed. All your employees work with accurate data, ensuring consistency in both your processes and the customer experience.
Integrate your systems to ensure a consistent customer experience
Integration between your systems reduces the risk of errors and eases the administrative burden, allowing you to focus on running a successful online business.
Another factor that contributes to a consistent customer experience is offering customers the ability to contact your organization 24/7. This allows customers to independently access and view information such as their order history, request a return, or update their name and address details.
Portal Builder can be customized to match your brand identity if desired and uses single sign-on; your customers only need to log in once to your website or online store. This way, they won’t even notice that they’re switching to the Portal Builder platform. The ultimate consistent customer experience!
Using Portal Builder's interactive forms, you can give your customers the option to contact you at a time that's convenient for them.