Technicians can talk to Copilot and describe the work they’ve performed, such as completed service tasks, parts used, or services performed. Copilot suggests updates to the booking and work order data based on the technician’s description. After they review and accept those suggestions, Copilot updates the form, reducing the administrative burden on technicians of manually tracking and updating various activities. This allows technicians to be more productive and focus on providing excellent customer service.
- Lennart DeTaeye
