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BI Support

The demands placed on information are constantly increasing. That is why a flawlessly functioning BI environment is essential for reliable insights and sound decisions.

BI Support

Reliable support for your BI environment

Ever-increasing demands on information make a flawlessly functioning BI environment indispensable. With a support agreement from Alistar, you get continuity and expert support through clear SLAs—whether reactive or proactive—provided by certified consultants who know your BI environment inside and out.

BI Support
With the BI Support Agreement, we support your entire BI environment, from data collection to dashboards. Whether it’s an occasional ETL issue or comprehensive management, you’ll receive second-level support to ensure the reliable operation of your BI environment. For a fixed monthly fee, you’re guaranteed continuity, support, and any scheduled maintenance (on-site or remote). The agreement includes incident and change management, a help desk for technical questions, and access to the support portal with status and progress reports.
As part of our comprehensive, proactive BI Support service, we offer the option BI Support Premium. Alistar provides daily monitoring of data replication and the loading of your reporting database or data model on business days. When necessary, we take immediate corrective action to restore the data load. This service is an optional alternative to the standard BI Support agreement.
Existing support customers can contact our support department through the following channels:
Data Security
Alistar

With Microsoft Power BI, we have a solid foundation for a data-driven future.

Floris Alders
CFO Elho

Elho is working toward a green, data-driven future with Microsoft Power BI

Tilburg-based elho designs and manufactures flower pots for indoor and outdoor use. The company aims to become greener and more data-driven in the coming years.

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Take the first step toward understanding​​

Data-driven work doesn't have to be complex. With the right approach, you can quickly derive value from your data and build a BI environment that grows with your organization. It's time to take the first step today.

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Frequently Asked Questions

What is Business Intelligence (BI)?

Business Intelligence (BI) is the process of collecting, analyzing, and visualizing data from various sources. The goal is to gain better insights into performance, customers, and processes, so that organizations can make decisions faster and more effectively.

The choice depends on data sources, scale, desired features, and budget. Power BI is often the first choice due to its integration with Microsoft 365, but in some industries or existing environments, SAP or another platform may be more appropriate.

Popular BI tools include Microsoft Power BI, SAP BusinessObjects, Looker Studio, and Tableau. Within the Microsoft ecosystem, Power BI is the standard thanks to its user-friendliness, integration capabilities, and value for money.

BI helps organizations make decisions faster, automate reporting, gain deeper market and customer insights, and streamline processes. This leads to improved performance and a stronger competitive advantage.

Business Intelligence focuses primarily on reporting, dashboards, and analyzing historical data. Business Analytics goes a step further and uses statistics and AI to predict trends and perform more in-depth analyses.