E-invoicing is the process of sending and/or receiving invoices in digital form.
The easiest way is to create and send a PDF file from your ERP software. But there’s a faster and more efficient way!
Because… your customer, with a bit of bad faith, claims not to have received the document; it ended up in his spam folder, and you can just send it again… In short, any excuse will do to delay payment, won’t it?
We can put an end to this once and for all by sending invoices through a portal, so that your customer receives a link to their invoice. The retrieval of the document is logged, and you can be sure it was delivered. The customer also has the option to view the document digitally right away, approve it, and prepare it for payment.
But that's not all: we can set up your outgoing invoicing process so that you run an invoicing cycle (daily/weekly/monthly) from your ERP system, and everything else happens automatically: Customers who are able and willing to receive their invoices electronically will have them delivered electronically (data + PDF). Those who prefer a PDF can download it from the portal. And those who want a paper copy will have it mailed to them, without you having to perform a single manual task. Customers can easily switch from, for example, a printed invoice to an invoice delivered through the portal.
To this end, we work together with Basware, they process more than 80 million e-invoices annually through the Basware Commerce Network, a global network that connects more than 170 e-invoicing service providers and more than 1 million businesses. In 2013, Basware strengthened its position in Belgium with the acquisition of Certipost’s e-invoicing operations and network. This enables Basware to provide local support through its office in Aalst.
Electronic invoicing allows you to improve your customer relationships, reduces disputes over receipt of invoices, and lowers your costs.