Respond more efficiently to customer demand while delivering a customized product. Allow customers to configure their products to their specifications, and integrate and automate business processes. Delivering customized solutions with CPQ software offers numerous benefits.
What does CPQ software stand for?
The acronym stands for Configure, Price, and Quote. In simple terms, it means configuring a product, immediately generating the correct price, and creating a quote. View a sample case here How a social enterprise is saving a tremendous amount of time. They’re saving as much as 2 to 3 hours per quote—now that everything is automated.
Ideal for custom products
Let the customer configure their own product based on the features it offers. Once the product is configured, the CPQ software immediately calculates the price. Finally, the customer is just a mouse click away from the price quote, which is displayed to them immediately.
Why should I choose CPQ?
Because it simply saves time for both you as a business and the customer. In the past, the salesperson had to enter everything into the system to meet the customer’s needs. True to the motto “the customer is king,” CPQ now allows customers to try things out and customize their own orders. If a customer is still unsure about a specific dimension, width, or height, a sales representative is, of course, available to provide personalized advice. But the small tasks that require little assistance—yet typically add up to a significant amount of time—are fully automated. Both parties benefit from this win-win situation. What’s more, you no longer have to spend time making phone calls first, because the price quote is generated instantly based on the selected parts, linked BOMs, labor hours, etc. If, as a custom manufacturing company, you notice that an order contains a special detail or something unusual, it’s best to contact the customer right away.
Powerful automation
While your customer is putting together their order, everything is immediately forwarded to the relevant departments, such as production, the warehouse, and so on. Everything is interconnected, and once the customer gives their approval, everything is processed in no time. This means you no longer have to enter anything manually. This is possible because the CPQ software is integrated with your ERP system or business software (for example, Dynamics 365 Business Central or Exact.)
Prompt Replacement of Parts
Is a particular item completely sold out or currently out of stock? No problem! A message will appear suggesting that you choose another option or contact the company.
