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How can I set up email from Microsoft Office 365 on my Apple smartphone?

To set up email from Microsoft Office 365 on an Apple smartphone, follow these five steps:

Step 1. 

Go to Settings On the device, scroll down to Email and click on Accounts >Add an account.

Note: If your device hasn't been updated to iOS 10, go to Settings > Email, Contacts, Calendars > Add an account.

Step 2. 

Select Exchange.

Step 3. 

Enter the email address, password, and a description of your Microsoft Office 365 account. Then click Next.

Note: Your email address must be your work or school account for Microsoft Office 365, such as naam@domein.com, naam@domein.onmicrosoft.com or naam@schoolnaam.edu.

Step 4.

If you are prompted to enter server settings, enter the information below and tap Next.

  1. Email: the full email address
  2. Server: outlook.office365.com
  3. Username: the full email address
  4. Password: the password for your email account

Note: Check carefully to make sure everything is spelled correctly.

Step 5.

You may be asked for certain permissions; tap Yes to agree. Next, select the apps from the email account that you want to sync with your iOS device, and tap Save.

Note: If you are asked to create a passcode, tap Continue and enter a numeric passcode. If you are prompted to set a passcode and you do not do so, you will not be able to access this account on the device. You can also set a passcode later through Settings.

Your email account is ready to use with the iOS Mail app. 

Questions?

Do you have questions about an FAQ article, or do you need further assistance? Please contact Support.