Dutch

English

Support
Contact us

New Digipoort as of April 1, 2026

Important update: The new Digipoort will go live on April 1, 2026. Do you file your VAT, ICP, and/or payroll returns directly from Exact Globe or Exact Globe+? If so, it’s important to know that the government is updating Digipoort. The current Digipoort will be phased out starting April 1, 2026. As of April 1, these returns must be submitted to a new Digipoort […]

EG+/EGN – End of Support for Basic Authentication for SMTP in Office 365

Exact Globe+ and Exact Globe Next Microsoft has announced that support for Basic Authentication on SMTP within Office 365 will end in September 2025. This applies to sending emails (SMTP). Support for incoming email was already discontinued in 2023. Applications such as Exact Globe often use SMTP with Basic Authentication. […]

TVM in ESE – End of Support for Basic Authentication for SMTP in Office 365

TVM Tasks in Exact Synergy Enterprise Microsoft has announced that support for Basic Authentication on SMTP within Office 365 will end in September 2025. This applies to sending emails (SMTP). Support for incoming email was already discontinued in 2023. Applications such as TVM Suite (often) use SMTP with Basic Authentication. Go […]

ELIS – End of Support for Basic Authentication for SMTP in Office 365

Exact Lightweight Integration Server (ELIS) Microsoft has announced that support for Basic Authentication on SMTP within Office 365 will end in September 2025. This applies to sending emails (SMTP). Support for incoming email was already discontinued in 2023. Applications such as ELIS (often) use SMTP with Basic Authentication. Open the […]

ScanSys – End of Support for Basic Authentication for SMTP in Office 365

ScanSys ImageCapture Microsoft has announced that support for Basic Authentication on SMTP within Office 365 will end in September 2025. This applies to sending emails (SMTP). Support for incoming email was already discontinued in 2023. Due to the phase-out of Basic Authentication for Office 365, ScanSys ImageCapture now supports OAuth authorization. Microsoft has Basic […]

Elvy – End of Support for Basic Authentication for SMTP in Office 365

Elvy Microsoft has announced that support for Basic Authentication on SMTP within Office 365 will end in September 2025. This applies to sending emails (SMTP). Support for incoming email was already discontinued in 2023. Applications such as Elvy often use SMTP with Basic Authentication. In the application, go to the […]

How should we switch to Exact Globe+?

You can already switch to Exact Globe+, but we recommend that you first check whether your software environment is ready for it. Read more about the migration process here or contact your account manager.

What are the options for trying out Globe+?

Before you switch to the new version of Globe+, you can test the new features with a trial license. This allows you to thoroughly test all the features first and then make the permanent switch to the new software. You can purchase or rent a trial license. Contact your account manager for more information.

Sharing Confidential Data

Step-by-Step Guide for Providing Confidential Data In this FAQ, we’ll walk you through the steps you need to take to provide confidential data using Alistar. Step 1: Retrieve the link from a ticket in the Alistar Customer Portal Go to the Alistar Customer Portal and retrieve the link included in the ticket. […]

Business IT Account Password Reset

Step-by-Step Guide to Resetting Your Business IT Account Password In this FAQ, we’ll walk you through the steps you need to take to change the password for your Business IT account. Step 1: Go to css.advisie.nl. Go to css.advisie.nl and select “Forgot Password.” Step 2: Enter your username (email address) and the CAPTCHA. In the […]

Exact Updates in the Business Cloud

Scheduling Exact Updates in the Business Cloud We need to update the Exact software on the Business Cloud platform periodically. This is because updates are necessary to ensure the environment’s performance. In addition, Exact only provides support for the three most recent software versions, which means updates are required periodically. Upcoming […]

Exact Globe Update: VAT and Payroll 2023

Reason: As of January 3, the taxonomy has been incorporated into the latest Exact Globe service packs; it is required for VAT and ICP filings in 2023. The taxonomy has been updated based on changes implemented by the Dutch Tax and Customs Administration. In addition, this new service pack is also required for payroll reporting in 2023, and most collective bargaining agreements […]

How can I view or edit invoicing authorizations in Exact Proquro (P2P)?

To view or edit billing authorizations in Exact Proquro (P2P), follow these steps: Step 1. Navigate to Invoicing Authorizations Open the [Administration] module and navigate to invoicing authorizations via Organization > Invoicing Authorizations. Step 2. Search for and edit the correct authorization Select the criteria for, e.g., a cost center, and click the Search button. After the search, a results screen appears […]

How do I check the task for reading the mailbox in Exact Proquro (P2P)?

You can check the task for reading the mailbox in Exact Proquro (P2P) by following these steps: Step 1. Navigate to the task via the Administration module. Open the [Administration] module and navigate to Tasks via System Settings > Tasks. Step 2. Select Watch Mailbox. Open the Watch Mailbox task. […]

How do I check the automatic messages sent to users in Exact Proquro (P2P)?

You can check the task for reading the mailbox in Exact Proquro (P2P) by following these steps: Step 1. Navigate to the task via the Administration module. Open the [Administration] module and navigate to Tasks via System Settings > Logging Overview. Within this menu, select Mail as the source with a […]

How can I look up users in Exact Proquro (P2P)?

To view users in Exact Proquro (P2P), follow these steps: Step 1. Navigate to Users via the Administration module. Open the [Administration] module and navigate to Users via Users and Groups > Users. Step 2. Select the criteria and run the query. Within this menu, select the desired user, and when you’re ready […]

How do I create a new user in Exact Proquro (P2P)?

To create a new user in Exact Proquro (P2P), follow these steps: Step 1. Navigate to Users via the Administration module. Open the [Administration] module and navigate to Users via Users and Groups > Users. In this menu, click the Add button to add a user. Enter the details here […]

How can I view and edit a user group in Exact Proquro (P2P)?

To view and modify a user group in Exact Proquro (P2P), follow these steps: Step 1. Navigate to user groups via the Administration module. Open the [Administration] module and navigate to users via Users and Groups > User Groups > User Groups. Step 2. Select the criteria and proceed. Within this menu, enter the […]

How can I retrieve financial master data in Exact Proquro?

Setting up financial master data in Exact Proquro (P2P) involves the following steps: Step 1. Navigate to financial master data via the Administration module. Open the [Administration] module and navigate to Financial. Step 2. Select the master data and proceed. Within this menu, select the desired master data—for example, cost centers—and when you’re done, click […]

How do I add BIC/SWIFT codes in Exact Proquro (P2P)?

To add an additional BIC/SWIFT code in Exact Proquro, follow these steps: Step 1. Navigate to Bank Details. Open the [Management] module and navigate to Bank Details via Module Settings > Billing > Bank Details. Step 2. Add a new code. Click the Add button and enter the BIC/SWIFT information (such as […]