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How do I re-enable my cookies to access the Alistar customer portal?

If you do not accept cookies, you will not be able to access the Alistar customer portal, for example, via the link you receive by email after creating a ticket. You can resolve this by following these steps: 

  1. Navigate to  Cookie Policy
  2. Scroll down the page until you come across the following link:

When you click ‘Change your consent,’ the Cookie Statement will reopen as a pop-up at the bottom of the page; select the option "Allow all cookies" there. 

After following these steps, your cookies will be accepted again, and you'll have access to the Alistar customer portal once more. 

Questions?

Do you have questions about an FAQ article, or do you need further assistance? Please contact Support.