The primary contact within the organization manages access rights for his or her colleagues. If you are the primary contact and do not yet have an account for the Customer Portal, you can request one by contacting the Service Desk.
The Service Desk representative will create an account for you, and you will then receive a link that allows you to activate your account and choose your own password. You can then manage access rights for your colleagues via the [My Colleagues] menu. Here you’ll find an overview of all contacts, who has access and who doesn’t, and you can grant or revoke access rights for each person or request a password reset. As a second verification step, an activation email will be sent to the relevant colleague. They can use a link in the email to activate the account themselves and choose a password.