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Where can I find the Exact Software release notes?

Exact Software's release notes may vary by package. See below to find out which ones apply to you. Exact Globe Next The release notes for Exact Globe Next are available via this link. Exact Synergy Enterprise The release notes for Exact Synergy Enterprise are available via this link. Exact Financials Enterprise The release notes for […]

How can I find out which version and service pack of Exact Globe I have?

It’s very easy to see which version and service pack of Exact Globe you have. Via the menu path [☰ > About], you can see which version you have and the date of the last update. Would you like to know your current service pack number? You can find it in the ‘ReadMe.txt’ file, which is usually located […]

Can I submit the payroll report via Digipoort in Exact Globe?

Starting with release 411SP2, Exact Globe allows you to submit your tax returns (VAT, ICP, and payroll tax returns) electronically to the Tax Authority via Digipoort. Important: Exact has decided to implement an additional update to ensure that communication with Digipoort proceeds correctly and that you can continue to submit your returns via TLS 1.2 […]

Exact Lightweight Integration Server (ELIS) License

Exact Lightweight Integration Server (ELIS) is a composite solution for hosting external solutions, such as Exact Integration for integration between Exact Synergy and Exact Globe. You must renew the application’s license before the expiration date. To view the license expiration date or to renew it, open […]

How can I update my Exact Software?

Exact Software will release new product updates periodically. To download these updates, you need access to the Exact Customer Portal. Don’t have access to the Customer Portal? Please contact our Service Desk at 088 411 42 00 or post your question on our Exact and Business Cloud portal. Exact Globe […]

How do I access the Exact Customer Portal?

Anyone who uses Exact Globe and/or Exact Synergy has access to the Exact Customer Portal. There you’ll find Exact account information, a comprehensive knowledge base, e-learning courses, and the latest product news. You can log in to the Exact Customer Portal on the Exact website. Don’t have an account yet? Request an account […]

How long is my Exact software license valid?

It's very easy to check when your Exact Software license expires. Read here to find out how to do that for your Exact software. Exact Globe Via the menu path [☰ > About > License], you can check the expiration date of your license for each accounting system. Note: Are you using ELIS Integration? If so, be sure to also check […]

How do I renew my Exact software license?

You can download the license for your Exact software from the Exact Customer Portal using this link. If you do not have access to the Customer Portal, please contact our Service Desk at 088 411 42 00 or post your question on our Exact and Business Cloud portal. Exact Globe Every year, you must renew your license with […]

How can I find out which version and service pack of Exact software I have?

It's very easy to see which version and service pack you have for Exact Globe and Exact Synergy. Exact Globe: Through the menu path [☰ > About], you can see which version you have and the date of the last update. Would you like to know your current service pack number? You can find it in the […]

What are the system requirements for Exact Software?

Exact Software’s system requirements may vary by package. See below to find out which ones apply to you. Exact Globe You can view the system requirements for Exact Globe via this link. Have more questions about Exact Globe? Click here. Exact Synergy The system requirements for Exact Synergy can be found via this link. Have more questions about Exact Synergy? Click here. […]

How can I revert to the ‘classic’ look of Exact Globe?

Don’t like the modern look of Exact Globe? You can easily switch back to the ‘classic look‘ of Exact Globe. Go to the Exact Globe shortcut and right-click on it. Select the ’Properties‘ option. Change the target from ’E5shell.exe‘ to ’E4shell.exe.‘ If necessary, ask your system administrator for assistance.

How can I update Exact Synergy?

New versions of Exact Software are released periodically. To download these updates, you need access to the Exact Customer Portal. If you do not have access to the Customer Portal, please let our Service Desk know. You can find more information about updating Exact Synergy via this link.

How long is my Exact Synergy license valid?

You can easily check the expiration date of your Exact Synergy license. Using the menu path [Modules > System > Setup > License > Info], you can check the expiration date of your Exact Synergy license.

How do I renew my Exact Synergy license?

You must update your license every year. This license is available on the Exact Customer Portal and can be found via this link. You can update your Exact Synergy license via the menu path [Modules > System > Setup > License > Update]. Do you have an Exact Globe integration? If so, don’t forget to […]

How do I renew the license for Exact Lightweight Integration Server?

Exact Lightweight Integration Server (ELIS) is a composite solution for hosting external solutions, such as Exact Integration for integration between Exact Synergy and Exact Globe. You must renew the application’s license before the expiration date. To renew the license, open the ‘Exact Lightweight Integration Server Management […]” program