How do I request order authorization for the ordering process through Exact Proquro (P2P)?
You can request a purchase authorization within the ordering process in Exact Proquro by following these steps: Step 1. Navigate to order authorizations via the Administration module. Open the [Administration] module and navigate to order authorizations via Organization > Order Authorizations. Step 2. Select the criteria and proceed. Within this menu, select the desired order authorizations and […]
How do I add a new purchase authorization in Exact Proquro (P2P)?
You can add a new purchase authorization in Exact Proquro by following these steps: Step 1. Navigate to purchase order authorizations via the Administration module. Open the [Administration] module and navigate to purchase order authorizations via Organization > Purchase Order Authorizations. Step 2. Click the Add button. In the next menu, select the desired criteria and click […]
How do I request purchase authorizations in bulk within Exact Proquro (P2P)?
To request purchase order authorizations in bulk within Exact Proquro, follow these steps: Step 1. Navigate to bulk purchase authorizations via the Administration module. Open the [Administration] module and navigate to purchase authorizations via Organization > Purchase Authorizations. Step 2. Select the criteria and proceed. Within this menu, select the purchase authorizations you want to process in bulk […]
Do I need to upgrade to the new software release?
Nothing is mandatory, but with this version, you’ll continue to benefit from the latest features and future updates. Exact therefore strongly recommends upgrading once Exact Globe+ becomes available for your company.
Information about the vulnerability in Apache Log4j 2
This FAQ outlines the vulnerabilities in Apache Log4j 2 across various software packages. News reports are warning about the vulnerability in Apache Log4j 2. Many customers are asking us whether this affects their organization. In this post, we’ll briefly explain what we know so far. The […]
Excel crashes when using the Exact Excel Add-in
February 3, 2022 Is Excel crashing when you use the Excel Add-in? This is caused by a recent Office update (version 2109(16.0.14430.20234, to be exact) and can be resolved by replacing a specific file named VBE7.DLL. In this FAQ, we’ll walk you through the steps to fix this. Step 1: Download the new file Download […]
How long does the migration to the new Globe+ software take?
If you have developed a custom solution using the SDK or Alistar Solutions, please contact one of our consultants. Depending on the additional work required and our contractual agreements, we will work with you to determine the options and schedule.
How much does Globe+ cost for an existing user?
The standard software for the new version of Exact Globe is free of charge if you have a valid maintenance agreement or a ‘subscription’ license. Because Exact Globe+ uses entirely new technology, any custom code developed with the SDK will need to be modified or rebuilt. Please contact one of our advisors for assistance. […]
Do the customizations in Exact Globe need to be adjusted?
Yes, because Exact Globe+ uses entirely new technology, any custom features that have been developed will need to be modified or rebuilt. Please contact your Alistar advisor to discuss the options and timeline.
How will the Exact Globe+ update affect my accountant's work?
If you collaborate with your accountant using backup files in .ebu format, first coordinate with them to determine the best time to perform the upgrade. Backups in Exact Globe+ will be in a different format. If you collaborate with your accountant in a different way, you do not need to make any changes.
How can I delegate tasks in Exact Synergy?
A user with the administrator role can delegate just like any other user via the menu path [Modules > System > Configuration > Security > Delegation]. A user without the administrator role can delegate if the employee you want to delegate to follows these steps: 1. Go to your own employee profile and click within the […]
Year-End Processing for Projects
Step-by-Step Guide This guide covers year-end processing for projects in Exact Globe. Follow the steps below to complete the full year-end processing: Step 1: Process Purchase Invoices This step is only necessary if the ‘Allow: Purchase Invoice’ setting in the ‘Invoice Lines’ section of the project settings is checked. If this setting is not checked, you can skip this step […]
Year-End Processing for Logistics
The Step-by-Step Guide This guide covers the year-end closing process for the Logistics modules in Exact Globe and consists of several steps to ensure it is completed thoroughly and correctly. We explain how to finalize the following modules: You can find the step-by-step guides for completing the year-end processing of your inventory and invoices on these pages: Step-by-Step Guide […]
Year-End Processing of Invoices
The Step-by-Step Guide This guide covers year-end processing for invoices in Exact Globe. Follow the steps below to complete the entire year-end processing: Step 1: Adjust/Link Invoice Numbers The transition to a new year means you’ll want to have invoice numbers start with the new fiscal year, so you can tell from the invoice number which […]
Year-End Inventory Processing
The Step-by-Step Guide This guide covers year-end processing for inventory in Exact Globe. Follow the steps below to complete the entire year-end closing process: Step 1: Logistically reconciling receipts and purchase invoices To ensure that all receipts are recorded at the correct value, it is important to […]
Year-End Financial Closing
The Step-by-Step Guide This guide covers year-end closing procedures for the Financial module in Exact Globe. Follow the steps below to complete the entire year-end closing process: Step 1: Create a new fiscal year When saving the new fiscal year, you have the option to generate an entire series of new fiscal years at once. If you choose to do so, […]
Year-End Payroll Processing
The Step-by-Step Guide This step-by-step guide covers year-end processing for Payroll in Exact Globe. Follow the steps below to complete the entire year-end processing: Step 1: Verify Calculations At the end of the pay year, all payroll entries must be finalized. The calculations can be verified using several reports. Expense Reimbursements: The components used to calculate expense reimbursements […]
Year-End Processing for Production
The Step-by-Step Guide This guide covers year-end processing for production in Exact Globe. Follow the steps below to complete the entire year-end closing process: Step 1: Update the production order numbers The transition to a new year means you’ll want the project order numbers to start with the new fiscal year, so that you can always determine which […]
Which version of Microsoft Office is supported by Exact software?
The system requirements for Exact Software and the requirements for using Microsoft Office may vary by package. See below to find out what applies to you. Exact Globe The system requirements for Exact Globe and the requirements for using Microsoft Office can be found via this link. Exact Synergy The system requirements for Exact Synergy and the requirements for […]
How can I update Exact Globe?
New versions of Exact Software are released periodically. To download these updates, you need access to the Exact Customer Portal. If you do not have access to the Customer Portal, please let our Service Desk know. Because there are several types of installations, we refer you to Exact’s help documentation […]
How do I renew my Exact Globe license?
You must update your license every year. This license is available on the Exact Customer Portal and can be found via this link. You can update your company’s license via the menu path [☰ > System > Update Exact Globe Next License]. This is a step you must take for each company […]